Pretzel Shreddies Mix

Manager telephony, thou hast caused me and I will change you!

Having already abandoned the old Telecom for many years, my sister had done to my father a mobile phone contract with a company that offered a fixed fee of Best Value package with unlimited calls on national network without connection fee. This is useful because Dad has a brother who lives in the north and other friends and relatives around Italy. A couple of days ago but the manager tells us that their lines are changing from analog to digital, which is a must and therefore we have to change the phone package. And vabbeh, it happens. Except that the new packages do not give us anything extra and cost twice as much. Dad asks, "but you can not leave the contract I have now? The answer is an obvious "no." But maybe Dad does not understand that if they must spend a lot of money to renovate their telephone network from analog to digital, and somewhere must find the funds. Now, not to be critical and to make comparisons between England and Italy just to do ... but in England the law applies the best offer. If a provider (or any company that offers a paid service) decides to change the contract, usually does everything possible to keep the customer. Then offer some free, discount (perhaps for a limited period), offers attractive alternatives ... things like that. In Italy however it happens that you may be told that in addition to changing the contract and make you pay more do not offer anything new, in more or better. Not only ... then if you go to see their web site Note that for new customers, the same package you want to trim at a higher price, it costs almost half. This is because all the Italians are the pheasants? Masochists? Perhaps they have money to squander? I would say no ... but surely there are two basic reasons (maybe more, but I can think of two right now). One is a country of old people ... Or even say, a country of old. Two, I believe that our marketing experts in Italy do not understand much about competition and marketing. So our old handler will spring for a new one that offers better service, the package we need to look at ourselves and look at half the price you pay when my father, or one third of what they would pay under the old handler if had agreed to remain with them to new conditions. Why I pulled in that dance is a country for old men? Why I bet that many elderly people can not keep up with various marketing offers, unless you have something to do with the points and 3x2 cards at the supermarket. And in general end up welter accept contracts terrible and expensive.
Our new manager, I've chosen after a comparative browsing the web, Fastweb will be ... my father can not pronounce. At the moment it hangs and says Fastfood (interesting how certain words of our popular culture insidino in the brains of elderly people) ... and if you agree (maybe reading) comes out something like "fastveb" version that looks like a German and a little 'threatening provider. Gulp!